Semarang, Tuesday, November 10, 2026 – The Office of Quality Assurance (Kantor Penjaminan Mutu/KPM) of Universitas Negeri Semarang (UNNES) organized a Focus Group Discussion (FGD) on Improving the Satisfaction Survey System and Study Program Accreditation System on Tuesday, November 10, 2026.
The activity aimed to evaluate and improve the satisfaction survey system and study program accreditation system to make them more effective, integrated, and capable of supporting continuous quality improvement across UNNES.
The FGD was attended by the Vice Deans for Academic and Student Affairs of FIPP, FBS, FISIP, FMIPA, FT, FIK, FEB, FH, and FK; the Vice Director for Academic Affairs of the Graduate School; the Secretary of the Office of Quality Assurance; the Heads of the Internal Quality Assurance Division, External Quality Assurance Division, and Higher Education Data Division; as well as the Coordinators of the Quality Assurance Groups (Gugus Penjaminan Mutu/GPM) from all faculties and the Graduate School.
Other participants included the GPM Coordinators of LPPM and LPPP, the Head of the Subdirectorate of Student Affairs and Alumni of DAKA, and academic staff from the Office of Quality Assurance.
The discussion focused on evaluating the existing systems and identifying users’ needs regarding satisfaction surveys and study program accreditation information systems. Feedback, suggestions, and recommendations from participants served as important inputs for identifying challenges, development requirements, and necessary improvements to optimize both systems.
Improvements to the satisfaction survey system are expected to enhance the effectiveness of survey management, data processing, and the presentation of stakeholder satisfaction evaluation results. Meanwhile, the development of the study program accreditation system is intended to facilitate the management of accreditation data and documents, monitoring of accreditation validity periods, and provision of accurate and up-to-date information.
Through this FGD, the Office of Quality Assurance at UNNES hopes to formulate practical recommendations that address the needs of faculties, the Graduate School, and relevant university units. This initiative also reflects UNNES’s commitment to strengthening its quality assurance system through integrated information technology and continuous efforts to improve service quality and study program standards.
