Professional counseling, online and in-person access, and educational activities support the psychological well-being of lecturers and education personnel.
SEMARANG, Indonesia — Universitas Negeri Semarang (UNNES) provides lecturers and education personnel with access to mental health support through professional counseling and university service units. During 2025, these services were complemented by educational activities addressing stress management, emotional well-being, and the importance of seeking psychological assistance.
UNNES’s official reporting identifies free psychological counseling for lecturers, administrative staff, and education personnel through the Faculty of Education and Psychology (FIPP) and the university’s Career and Counseling Center. These services provide routes for employees to seek guidance on personal and work-related difficulties.
An Institutional Policy Supporting Mental Health Services
Rector Regulation No. 117 of 2024 on Mental Health Services provides the university’s formal framework for psychological support.
Under Article 3, the regulation specifies four forms of service: individual counseling provided by psychologists or trained counselors; psychotherapy for individuals requiring further treatment; emergency assistance for mental health crises; and education and outreach to strengthen mental health awareness.
The regulation states that services are provided free of charge or at affordable rates for the academic community. It also establishes access through direct visits or appointments. These provisions give mental health support an institutional foundation, while individual service arrangements are managed through the relevant university units.
Professional Counseling through the FIPP Counseling Laboratory
The Guidance and Counseling Study Programme at FIPP provides counseling through its Guidance and Counseling Laboratory, commonly known as Lab BK.
The university’s Mental Health Support page confirms that laboratory counseling is available in person and online. These options allow staff to seek assistance through a format suited to their circumstances and availability.
UNNES’s employee-support report specifically identifies lecturers and education personnel as eligible users of professional psychological counseling. It also describes confidential registration through university service channels.
Staff can visit the BK Laboratory service page and select “Konseling Professional” to access the professional counseling registration form. The page also includes a laboratory contact option for enquiries about registration and appointments. This gives employees a direct route from service information to requesting assistance.
Counseling Access through LPPP
A further access point is the Center for Language Services, Educational Training, Career Development, Counseling Guidance, and Disability Services, which operates under the Institute for Educational and Professional Development (LPPP).
The center’s responsibilities include counseling guidance for lecturers and education personnel, alongside services for other university and community users. Its broader work includes training and professional development, enabling staff to access different forms of guidance through an established university unit.
For counseling and disability-service information, staff can contact WhatsApp +62 851-7951-0121. The official LPPP service page provides information about the center and its responsibilities.
Stress-Management Education for Lecturers and Education Personnel
Direct staff participation in mental health education was documented at the Faculty of Languages and Arts (FBS) on 17 September 2025.
Held in Building B11, the seminar “Menjaga Jiwa, Meraih Asa: Strategi Mengelola Stres di Era Modern” (“Caring for Mental Well-Being, Pursuing Aspirations: Strategies for Managing Stress in the Modern Era”) brought together lecturers, education personnel, and students.
The session featured Pundani Eki Pratiwi, S.Psi., M.Psi., from FIPP. Discussion addressed psychological well-being amid academic and workplace demands, with practical education on relaxation, time management, and strengthening social support.
Organised by an English-language student organisation, the seminar aimed to increase awareness, reduce stigma surrounding psychological difficulties and counseling, and encourage participants to seek appropriate assistance. Its documented inclusion of lecturers and education personnel demonstrates that campus mental health education also reaches employees.
Wider Campus Awareness Complements Staff Services
UNNES also supported broader discussions about mental health and campus safety. On 10 October 2025, the Faculty of Engineering Student Executive Board (BEM FT) organised a talk show and campaign on mental health and sexual-violence prevention at the faculty’s deanery building.
The event focused primarily on students and was attended by the Vice Dean for Academic and Student Affairs. It contributed to the wider campus conversation about psychological support and safe environments, complementing the separate counseling services available to employees.
Connecting Staff with Appropriate Support
UNNES’s provision combines a formal mental health policy with identifiable service providers, professional counseling registration, and opportunities for staff to learn about managing stress. Lecturers and education personnel can approach the FIPP Counseling Laboratory or the counseling center within LPPP for information and assistance.
The availability of both online and in-person counseling gives employees different ways to seek support. Faculty activities reinforce this access by encouraging greater openness about psychological difficulties and making mental well-being part of the university’s workplace discussion.
