Semarang, October 14, 2026 – Universitas Negeri Semarang (UNNES) conducted the 2026 ISO 21001:2018 Surveillance Audit over two days, on October 13–14, 2026. The event commenced with an Opening Meeting on Tuesday (October 13) and concluded with a Closing Meeting on Wednesday (October 14). The audit was conducted by VRC International as the auditing body to ensure the consistent implementation of the Educational Organizations Management System at UNNES in accordance with the requirements of the international ISO 21001:2018 standard.
The surveillance audit is part of UNNES’s ongoing efforts to maintain conformity with the Educational Organizations Management System, which encompasses learning, research, and community service. The activity also serves as an opportunity to evaluate the effectiveness of the management system and identify opportunities for continuous quality improvement.
The Opening Meeting was attended by university leaders, directors, faculty representatives, study program coordinators, and representatives of the UNNES Quality Assurance Office (Kantor Penjaminan Mutu or KPM). Those in attendance included the Vice Rector for Academic and Student Affairs; the Vice Rector for Planning, General Affairs, Human Resources, and Finance; the Vice Rector for Research, Innovation, and Information Systems; the Vice Rector for Cooperation, Business, and International Relations; and the University Secretary.
The meeting was also attended by leaders and representatives from the Directorate of Academic Affairs, Student Affairs, and Alumni; the Directorate of Planning and Finance; the Directorate of General Affairs, Human Resources, and Conservation; and the Directorate of Information Systems, Public Relations, and Reputation. Faculty representatives from the Faculty of Mathematics and Natural Sciences (FMIPA), the Faculty of Engineering (FT), and the Faculty of Economics and Business (FEB) also participated, including faculty leaders, administrative staff, laboratory heads, study program coordinators, and the Faculty of Engineering Quality Assurance Group.
The Quality Assurance Office was represented by the Head of the Quality Assurance Office, the Secretary of KPM, the Heads of the Internal Quality Assurance System Division, the External Quality Assurance System Division, and the Higher Education Data Division, as well as KPM staff and administrative personnel. The participation of these various stakeholders demonstrated their shared commitment to supporting the audit process and ensuring that each work unit was prepared to provide evidence of management system implementation in accordance with the applicable standards.
Throughout the two-day audit, the auditors assessed the consistency of the Educational Organizations Management System, compliance with ISO 21001:2018 requirements, and the effectiveness of established processes and controls. The audit also provided UNNES with an opportunity to evaluate its governance practices, identify areas for improvement, and ensure that its management system remained relevant to the needs of learners and other stakeholders.
The audit concluded with a Closing Meeting on Wednesday (October 14). This meeting served as a forum for presenting the audit results, including findings and recommendations that could be used by UNNES as a basis for further evaluation. These results are expected to guide the relevant work units in implementing planned, measurable, and sustainable follow-up actions.
Through the 2026 ISO 21001:2018 Surveillance Audit, UNNES reaffirmed its commitment to strengthening its quality culture, enhancing governance accountability, and maintaining the quality of its educational services. With the support of university leaders and all work units, UNNES continues to ensure the consistent implementation of its Educational Organizations Management System while promoting continuous improvement in learning, research, and community service.
