Focus Group Discussion Perbaikan Sistem Kepuasan dan Sistem Akreditasi Program Studi

Universitas Negeri Semarang > Quality Assurance Office > Uncategorized > Focus Group Discussion Perbaikan Sistem Kepuasan dan Sistem Akreditasi Program Studi

Semarang, Selasa, 10 November 2026 – Kantor Penjaminan Mutu (KPM) Universitas Negeri Semarang (UNNES) menyelenggarakan kegiatan Focus Group Discussion (FGD) Perbaikan Sistem Kepuasan dan Sistem Akreditasi Program Studi pada Selasa, 10 November 2026.

Kegiatan ini bertujuan untuk mengevaluasi dan menyempurnakan sistem kepuasan layanan serta sistem akreditasi program studi agar semakin efektif, terintegrasi, dan mampu mendukung peningkatan mutu pendidikan di lingkungan UNNES. Melalui forum diskusi ini, diharapkan dapat dihimpun berbagai masukan, saran, serta kebutuhan dari fakultas, sekolah pascasarjana, dan unit terkait sebagai dasar pengembangan dan perbaikan sistem.

FGD dihadiri oleh Wakil Dekan Bidang Akademik dan Kemahasiswaan dari FIPP, FBS, FISIP, FMIPA, FT, FIK, FEB, FH, dan FK; Wakil Direktur Bidang Akademik Sekolah Pascasarjana; Sekretaris Kantor Penjaminan Mutu; Kepala Divisi Sistem Penjaminan Mutu Internal; Kepala Divisi Sistem Penjaminan Mutu Eksternal; Kepala Divisi Data Pendidikan Tinggi; serta Koordinator Gugus Penjaminan Mutu (GPM) dari seluruh fakultas dan Sekolah Pascasarjana.

Turut hadir Koordinator GPM LPPM dan LPPP, Kepala Subdirektorat Kemahasiswaan dan Alumni DAKA, serta staf akademik Kantor Penjaminan Mutu.

Dalam diskusi tersebut, pembahasan difokuskan pada identifikasi kebutuhan pengguna, evaluasi mekanisme pengelolaan survei kepuasan, serta penyempurnaan sistem informasi akreditasi program studi. Keterlibatan berbagai pemangku kepentingan diharapkan dapat menghasilkan rekomendasi yang aplikatif sehingga sistem yang dikembangkan dapat memberikan kemudahan dalam pengelolaan data, pemantauan capaian mutu, serta penyediaan informasi yang akurat dan berkelanjutan.

Melalui kegiatan FGD ini, UNNES berkomitmen untuk terus memperkuat sistem penjaminan mutu internal dan eksternal melalui pengembangan sistem informasi yang adaptif, terintegrasi, dan berorientasi pada peningkatan kualitas layanan serta mutu program studi.

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