{"id":10043,"date":"2026-08-10T03:54:09","date_gmt":"2026-08-10T03:54:09","guid":{"rendered":"https:\/\/unnes.ac.id\/kpm\/?page_id=10043"},"modified":"2026-08-10T03:54:10","modified_gmt":"2026-08-10T03:54:10","slug":"measurement-of-service-satisfaction","status":"publish","type":"page","link":"https:\/\/unnes.ac.id\/kpm\/en\/measurement-of-service-satisfaction\/","title":{"rendered":"Measurement of Service Satisfaction"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The Report of Service Quality on User Satisfaction in UNNES<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As part of the evaluation of the services provided to the academic community at Semarang State University (UNNES), this report sets out the satisfaction levels of service users, including lecturers, students, and support staff.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">UNNES academic community service user satisfaction report for 2018 (Download)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">UNNES Community Service User Satisfaction Report 2019 (Download)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">UNNES Community Service User Satisfaction Report 2021 (Download)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Research and Community Service User Satisfaction Report 2021 (Download)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">UNNES Community Service User Satisfaction Report 2022 (Summary) (Full Report)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">UNNES Community Service User Satisfaction Report 2023 (Summary)(Full Report)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">UNNES Community Service User Satisfaction Report 2024 (Summary)(Full Report)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">UNNES Community Service User Satisfaction Report 2025 (Summary)(Full Report)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Report of Service Quality on User Satisfaction in UNNES As part of the evaluation of the services provided to the academic community at Semarang State University (UNNES), this report sets out the satisfaction levels of service users, including lecturers, students, and support staff. UNNES academic community service user satisfaction report for 2018 (Download) UNNES [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10043","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/unnes.ac.id\/kpm\/wp-json\/wp\/v2\/pages\/10043","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/unnes.ac.id\/kpm\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/unnes.ac.id\/kpm\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/unnes.ac.id\/kpm\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/unnes.ac.id\/kpm\/wp-json\/wp\/v2\/comments?post=10043"}],"version-history":[{"count":4,"href":"https:\/\/unnes.ac.id\/kpm\/wp-json\/wp\/v2\/pages\/10043\/revisions"}],"predecessor-version":[{"id":10048,"href":"https:\/\/unnes.ac.id\/kpm\/wp-json\/wp\/v2\/pages\/10043\/revisions\/10048"}],"wp:attachment":[{"href":"https:\/\/unnes.ac.id\/kpm\/wp-json\/wp\/v2\/media?parent=10043"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}